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FAQ

Why did you choose the name Liquid Oxygen?
We did not choose the name; the name chose us! Oxygen is the most natural and needed element of life. All of our products are the culmination of science and years of research. We have found a unique and proprietary method by which to hold oxygen within our products and deliver the oxygen into the skin. Breathe. We’ve got you covered.


Why should I use Liquid Oxygen over other skin care products?
Breakthrough Oxygen Science. No Benzoyl Peroxide. Clinically Proved Effective Day 1.
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We're not your parents’ acne products. (Which are still on the shelves.) Why buy the same old, same old, and keep getting the same old pimples, and same old breakouts?
Liquid Oxygen is the first innovative new Acne Science in decades. Our science is based upon infusing oxygen into our skincare products.
That way we don’t have to use harmful chemicals like benzoyl peroxide. Instead, Liquid Oxygen uses a combination of Oxygen, Vitamins A C D & E, and Salicylic Acid in our acne products. So, when you use our Liquid Oxygen products your skin is not dried out, but instead soft, hydrated and clear of acne!
In a double blind independent Clinical Study, Liquid Oxygen was proved effective by reducing acne in 100% of the people in the study from Day 1 through 3 - when you want it and need it most - and then each and every day for the 30 day test.


Is there really oxygen in your products?
Yes! Liquid Oxygen’s Board Certified Plastic Surgeon is a skin scientist. His research and experience led us to develop our breakthrough oxygen science.  We have found through years of research, a unique and proprietary method by which to hold oxygen within our products and deliver the oxygen into the skin.


What about Benzoyl Peroxide?  
No, No, No - we do not use Benzoyl Peroxide, as so many other acne companies do.
Benzoyl Peroxide (BPO) dries out the skin, and can cause a rebound effect from the dryness, which in turn can create more acne. It also bleaches out clothing, which is why among other reasons, products with BPO come with warning labels.                                                      tree.jpg
Instead, Liquid Oxygen uses a combination of Oxygen, Vitamins A C D & E and Salicylic Acid in our acne products. Salicylic acid is a beta-hydroxy that naturally exfoliates and helps treat acne. Vitamin A aids in cell function and keeps the skin healthy, clear, and infection resistant. Vitamin C inhibits sun damage caused by harmful UVA and UVB rays. Vitamin C is also photo-protective, especially when used in conjunction with a broad-based sun block. Vitamin D helps to protect the cell membrane from free radical damage. Vitamin E is considered to be the most important oil soluble vitamin and free radical scavenger. And we use a moisturizing base of pure Aloe Vera which assists in soothing irritated skin.


What is the 3 step acne system? 
Our 3 step acne system consists of our Acne Wash, Blackhead Astringent and Anti-Acne Facial Moisturizer. You can purchase these products as a system or individually according to your skin type and needs. 


How does Liquid Oxygen compare in cost to other acne regimens?
‘Glad you asked because you are going to be very pleasantly surprised.
The Liquid Oxygen 3 step system gives you 16 ounces which is approximately a 90 day supply.  Most other leading brands’ 3 step systems only give you a total of 5 ounces, which they say is a 30 day supply. Our cost per ounce is substantially lower than the other leading brands – in some cases half the cost!  Plus you always get free shipping when you order the Liquid Oxygen 3 step acne system.


I don't have acne. Do you have other products for me?
Yes! We have a Facial Cleanser and Toner that are formulated especially for all skin types. These products too are infused with oxygen, so you get all the benefits of our breakthrough oxygen science.


What can Liquid Oxygen do for me?
Oxygen, Oxygen, Oxygen!  
Our products deliver a powerful boost of oxygen deep into your skin where it’s needed most, for the greatest benefits. You can expect clearer, smoother, healthier looking skin. SEE OUR CUSTOMER SUCCESS STORIES.


clean-face.jpgWhen can I expect to see results?
Day 1
In a double blind independent Clinical Study, Liquid Oxygen was proved effective by reducing acne in 100% of the people in the study from Day 1 through 3 - when you want it and need it most - and then each and every day for the 30 day test.


What are the benefits of oxygen?
Hold your breath for 3 minutes. Are you starting to get the picture!

Oxygen is the most needed and natural element required by the body. Now you know what happens to your skin cells without OXYGEN - and quickly. Bacteria and viruses associated with acne find it difficult to grow in an oxygen rich environment.
Oxygen promotes healing, skin cell rejuvenation, is gentle and does not dry out the skin. Oxygen helps to stimulate cellular growth, thus decreasing the production of active bacteria and minimizing sebaceous gland overproduction. Oxygen decreases redness, inflammation, and irritation on the skin's surface. 


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How does oxygen help acne-prone skin?
Bacteria and viruses associated with acne find it difficult to grow in an oxygen rich environment.
Oxygen promotes healing, skin cell rejuvenation, is gentle and does not dry out the skin. Liquid Oxygen uses a combination of oxygen, and salicylic acid in our acne products. Salicylic acid is a beta-hydroxy that naturally exfoliates and helps treat acne. All of our products include Oxygen and Vitamins A, C, D & E and are specifically formulated for all skin types including sensitive skin. Oxygen is the most natural and needed element of life. Oxygen helps to heal acne and acne-prone skin types by reducing the number of acne-producing bacteria on the skin’s surface. Oxygen helps to stimulate cellular growth, thus decreasing the production of active bacteria and minimizing sebaceous gland overproduction. Oxygen decreases redness, inflammation, and irritation on the skin's surface.


Do Liquid Oxygen products penetrate through the top layer of skin (the epidermis)?
Yes.
Oxygen is the ultimate delivery system. Liquid Oxygen penetrates deep into the pores where it matters most, and attacks acne without drying out the skin, then delivers Vitamins A C D & E and other essential ingredients.


What’s the difference between alpha- and beta-hydroxy acids?
Solubility...
The biggest difference between the two hydroxy acids is their lipid (oil) solubility. Alpha-hydroxy acids (AHAs) are water soluble and beta-hydroxy acids (BHAs) are oil soluble. BHAs are able to penetrate deeper into the pore, to help exfoliate the dead skin cells that build up inside the pore. AHAs mostly come from fruit acids (such as lemons, grapes, oranges, sugar cane, and sour milk). There are different types of AHAs, the most common being glycolic acid, which comes from sugar cane. Glycolic acid cannot be tolerated by all skin types because it is the most unstable of the AHAs. Other common AHAs include lactic acid (sour milk), L-ascorbic acid (oranges), and malic acid (apples). Liquid Oxygen acne products contain salicylic acid - which is a beta-hydroxy - that naturally exfoliates and helps treat acne.


Is skin tingling normal when using a BHA product?
Yes.
A small amount of tingling is normal when BHA products are first applied. However it should subside within a few seconds. If the tingling is uncomfortable, wait 15–30 minutes after cleansing before applying another product such as the blackhead astringent or toner. If redness or irritation persists, stop using the product and contact your physician.


What can I do about my sun-damaged skin?
First, a complete skin evaluation from your physician is important to check for skin cancer. Always use sunscreen, even in the winter. Then choose a Liquid Oxygen regimen that’s right for your skin type. Adding vitamins C and E to your daily diet will help, as will proper nutrition, quality sleep, and regular exercise. It is never too late to fight back!


Do Liquid Oxygen products contain Benzoyl Peroxide?
No way!
We do not use Benzoyl Peroxide as so many other acne companies do. Why? Good Question. Benzoyl Peroxide (BPO) dries out the skin, and can cause a rebound effect from the dryness, which in turn can create more acne. It also bleaches out clothing, which is why among other reasons products with BPO come with warning labels.


Do Liquid Oxygen products contain gluten? 
No.
All of our products are gluten free, fragrance free, non-comedogenic and paraben free.


Are Liquid Oxygen products cruelty free?
Yes.
Our products are vegan and never tested on animals. 


What is the shelf life of your products? 

All of our products are tested for a shelf life of two years from the date of manufacture. However, we only recommend using the product within one year of opening it to guarantee freshness and efficacy.


Do I have to buy Liquid Oxygen products as a system?
No!
You can easily purchase our Acne Wash, Blackhead Astringent and Anti-Acne Facial Moisturizer as a system or purchase each product individually according to your skin type and needs. The same is true for our Facial Cleanser and Toner.


Is a subscription required to buy Liquid Oxygen products?
No!  
There is no annoying subscription required.


How much does it cost to ship the 3 step system?
Shipping is FREE when you order the 3 step system and all orders over $40.00 ship FREE!


How do orders ship?
Standard orders placed by 2 PM EST will be shipped out of our warehouse by the next business day. We currently work with FedEx, UPS and USPS as our shipping carriers. Sorry, but currently we do not ship overseas. We are working at changing this!


How do I check the status of my order?
Once your order is confirmed you can easily track its status in your Account page. You can also do this by clicking on Order History in the dropdown and selecting the order you wish to track. After your order ships, you'll receive a notification email with a tracking number, so you can check on your shipping status and know when to expect your order.


What are my payment options?
Liquid Oxygen accepts the following forms of payment:

  • Visa
  • MasterCard
  • Discover
  • PayPal

Can I return or exchange a product?
If, for any reason, you would like to exchange your product for a different one, we'll happily accommodate you. We will immediately ship out the product you'd like, and give you up to 10 business days to return the product with which you were not satisfied.


How do I make an exchange or return?
It's simple — call us and we'll get you started. We hope you love our products as much as we do, but if not, we'll take care of it. Please call us at 1.888.91.CLEAR


Can I return my order?
Yes. It's simple — if you are not 100% satisfied with one of our products, we will create a solution for you, just call us at 1.888.91.CLEAR.


Shipping Errors and Damages 
Please call us right away at 1.888.91.CLEAR or email us if an order arrived damaged or if a packing error occurred; please provide us with your order number, name, address, and a description of what happened. We will let you know what to do next. If a replacement item is in stock, we will ship it to you immediately.


 How can I get information about Liquid Oxygen on a regular basis?

Sign up for our newsletter and follow us on social media! We feature personal accounts of how Liquid Oxygen products have changed our customers' lives, healthy skin must haves, recipes from great chefs, exercise tips from personal trainers, lifestyle trends and more, all of which are specially designed to bring more oxygen into your life! And as a thank you to all our customers there will be featured company news about our new products and COUPONS! Yes Coupons!
Revolutionizing the Science of Skin Care®